Senior Digital Content Officer (NMCEA02)



£35,000 - £39,000/annum

Job Location
- United Kingdom -- England -- Greater London -- London

Job Type

Friday, November 01, 2019

Closing date
10 Nov 2019 23:59

Please note applications (CV and Supporting statement) need to be sent to 

Senior Digital Content Officer
Full time, Permanent
£35,000-39,000 plus benefits 
Central London W1
About us

We’re the professional regulator for nurses, midwives and nursing associates. We work to ensure these professionals have the knowledge and skills to deliver consistent, quality care that keeps people safe.

About the role

We’re looking for an experienced Senior Digital Content Officers join our expanding digital communications team.

It’s an exciting time to join our expanding team. We’re at the beginning of a digital transformation programme that is exploring the redevelopment of our website as well as developing new and exciting digital channels that will revolutionise how we engage with our audiences.

Reporting to the Digital Communications Manager, you’ll forge strong relationships with all areas of the business to develop innovative web content that focuses on user experience.

You’ll be responsible for managing web content at every stage of the production process, from concept to delivery. You’ll critique customer journeys, using customer insight and analytics to generate ideas for enhancing user experience and driving efficiencies.

The role will also support our other digital channels including social media, mass emails and webinars.

Knowledge and skills

  • First-class writing and editorial skills with a focus on writing for the web
  • Substantial experience of working in a digital environment, preferably in a complex organisation and/or for a professional audience.
  • Ability to take complex processes and make them easy to understand in well-structured content
  • Experience using evidence, including analytics and customer insight to identify user needs and relate them to content.
  • Experience working across disciplines, with developers, UX designers and product managers
  • Experience balancing the needs of customers and internal and external stakeholders in a complex environment
  • Experience of using Content Management Systems.
  • Ability to build an internal stakeholder network and strong relationships with a range of internal stakeholders understanding the different perspectives and influence through personal credibility
  • Working knowledge of social media

Why work for the NMC? 

Our people are at the heart of everything we do. We aim to recruit the right people in the right places and we value the contribution they make to the success of our organisation. In return, we offer a comprehensive and competitive benefits package. To find out further information, please look at our benefits page. 

How to apply

For more information about the role please read the job description and the person specification.

If you feel that this role is for you, please send your CV with a supporting statement on how you feel you meet the skills and experiences highlighted in the person specification, and the personal details form, to

Please note that we will only consider complete applications

Closing date for completed applications: 10 November 2019 at 23.55

Interview Date: To be confirmed

The NMC is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

Registered Charity in England and Wales [1091434] and in Scotland [SC038362]

Contact information

Prity Chavda

For further details please download the job description below: